WORK TYPE AT ADB

• Active staff of the User Services Group (USG), Office of Information Systems and Technology
  Deparmtnet, who helps promote efficiency on the use of application software and provides support
  to end-users through technical assistance and advice.
• Handles two departments, Infrastructure East Department (IED) and Office of the General Auditors
  (OGA), with 120 and 30 end-users, respectively.
• Secondary tech support in Office of the General Counsel (OGC) with 100 end-users.

• Tertiary tech support in Post Evaluation Office (PEO), Information Office (INFO) and
  Office of the Secretary (SEC) with a total of 100 end-users.

• Provides technical assistance, advice and support to Bank staff to ensure efficient operation of
  end-users, related peripherals, data communications, electronic mail, and other software.

• Determines and analyses various hardware, software and network related problems and provides
  appropirate solutions, procedures and softwares utilities to sustain efficiency of microcomputer
  and its users.

• Installs software packages, ensuring hands-on training in the operation of microcomputers, application
  software, operating systems, and electronic mail as needed.

• Assists and coordinates with other USG staff in the testing and evaluation of software functionality
  and applicability to Bank needs

• Participates actively in the design and development of applications for monitoring USG
  activities, software and hardware configuration.

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Thank you to the Asian Development Bank for letting me borrow the pics and logos.